Terms & Conditions

As first time buyers we had very little understanding of mortgage process. Mike Burrows , Mortgage & Protection Adviser was most helpful ,polite ,proactive and supportive in answering all our queries and concerns quickly ,walking through all of the formalities and helping us to decide which mortgage would be best... read more for us.The service provided by Mike Burrows was outstanding and he consistently kept us updated with the emails.The speed at which the mortgage offer came through was very impressive. Although,the process of finding the right house was very daunting , the process of choosing and applying for the mortgage and life cover has been so straight forward only because of Mike Burrows.And during the whole process of mortgage we felt so relaxed and reassured that he is trustworthy and that we are directed in a right way. As the case manager, Helen Rowberry was proactive, helpful and excellent support and constantly kept us updated throughout the process .She was quick to identify and highlight the important things and thus consistently made sure that we are on the right track . She submitted all our documents professionally and excellently to the right direction,at the right time and we are grateful for this. Thank you Mike and Helen for guiding us through this so professionally and the amazing service you both provided- made the whole process easy! We have million of praises for you both among our family and friends and already recommended ,Just Mortgages Direct Ltd, HFA Mortgage & Protection.

We wasn't looking forward to the whole remortgaging process but Laura and Sandra made it easy and stress free from day one. From the convenient appointment times to the regular updates. We can't thank them enough. I would happily recommend there services to friends, family and colleagues without hesitation.

Would highly recommend them just had our mortgage changed over, they kept us informed at each stage, worked in our best interest at all times, they took all the pressure of us and were always on hand when we needed them, would definitely use them again.