Your Trusted Mortgage & Protection Advisors in Wigan,
St Helens & Ormskirk

The service provided by HFA - Mortgage & Protection was exceptional. Jane was very helpful and explained what was expected at every stage of the process, she also helped us get the best rate in the market at the time of application. Sandra always checked in and followed up with... read more the solicitors to ensure everything went smoothly. When we were going to have a minor delay on the conveyance side, they stepped in to ensure everything was handled urgently. They also got us very good rates for insurance services we needed. Will always recommend them to anyone looking for mortgage and protection services

Helen and the team were amazing! Sandra was very attentive and quick to respond to any query I had. It was such a positive experience during a stressful time!! Thank you again for all your help!! Would highly recommend to anyone!!

I would highly recommend Helen Ferneyhough Associates. The whole team has been professional, helpful and supportive throughout the process of buying my home, and I am very grateful to everyone who helped along the way. A very special thank you has to go to Kate Close, my mortgage adviser. Kate has... read more been absolutely amazing from beginning to end. She was always available when I needed help or reassurance, explained everything clearly and patiently, and went above and beyond what I could ever have expected. Buying a home can be stressful and overwhelming, but Kate made the whole journey so much easier. I genuinely felt that she cared about me and about helping me achieve my goal, rather than simply doing her job. I honestly don’t know how I would have managed without her support and guidance. Thanks to Kate and the team, I am now the very happy owner of my new home. Thank you so much to everyone at Helen Ferneyhough Associates, and especially to Kate Close. I will always be grateful for everything you did for me. ❤️

Brilliant service, special thanks to Jane Murphy for organising my new mortgage deal. Completely stress free experience, she found us the best deal on the market that suited my needs. I never had to lift a finger. 5 star service

The support that we received absolutely superseded every expectation that we had. From the very start Katie explained everything to us so thoroughly and no question was too silly. There was no pressure from the start and she explained everything option to us with a superb knowledge of the market. Katie... read more is someone that we could genuinely trust, communication was simple and efficient. She went above and beyond to advocate for us, support us and secured us our mortgage. Communication with Laila and Angela was superb, we were continually updated with progress and again all options of insurance were explained thoroughly. They were super organised and we knew who to contact in the case of annual leave. Needless to say I 100% recommend; if you’re looking for a trustworthy, personable and knowledgeable mortgage advisor- look no further. Thank you!!!

I was referred to Helen from my previous broker and I can't recommend Helen enough. The advice I received was very helpful, impartial and (in my particular case) free of charge. Excellent friendly service. I wouldn't hesitate returning in the future. Thanks again!