Your Trusted Mortgage & Protection Advisors in Wigan,
St Helens & Ormskirk

We have recently just bought our first home and without Kate Close we would have been lost. What an absolute gem Kate is, from our very first zoom call to the end of a very long process (due to the legals aspect) Kate has been there all the way and... read more has been a huge support. If we felt overwhelmed and needed to chat she would give us a call even if it meant at 7pm in the evenings once my husband and I were both home from work so we could all discuss matters together and she was even available to us on weekends. She knows her stuff, she's very knowledgeable and every time we came away from a conversation with Kate we always felt better and had things clear in our minds. She kept us on track throughout the process and helped us stay sane !!! She gave us great advice throughout the process and she really helped speed things up towards the end and helped get us into our new home... Kate has a fantastic personality, she's very bubbly and direct in the best way, she has a warm and kind demeanour which makes you feel you can ask and discuss anything with her and she is also hilariously funny !!! Which really helps when your going through the ups and downs of house buying. We've had a great experience using HFA Mortgage and Protection and we couldn't recommend enough. Thank you so much Also, Tiana got in contact with us towards the end of our time with HFA as she was working along side our mortgage broker. Tiana was so helpful, kind and professional and offered practical help with chasing progress from our solicitors and offering quotes for insurances that we were due to set up. Thanks so much for all your help

Laura and Laila have been fantastic supporting our mortgage and home moving process. Huge thank you for all your help.

Helen is brilliant. She is our go-to mortgage advisor. She is always on hand to answer any questions and I fully trust her opinion. Sandra is also a wonderful support, deals with things very quickly and helps get things over the line. I would 100% recommend their service and I... read more often do! Thank you both!

I hope Mike Burrows reads this and it put a smile on his face. He is the most knowledgeable, patient, professional and super helpful mortgage advisor I have ever met. I am surprised he hasn’t blocked my number cos of my numerous questions about mortgages hahah. He wants you to... read more understand what you are getting into and that’s what makes him stand out. He is outstanding and we are so glad to have you as our mortgage advisor.

Thanks so much again especially to Helen, Sandra & Angela for making our re mortgage stress free again, we literally couldn’t go anywhere else or trust anyone else. The best of the best. Thanks so much guys😊

I would highly recommend Helen Ferneyhough Associates. The whole team has been professional, helpful and supportive throughout the process of buying my home, and I am very grateful to everyone who helped along the way. A very special thank you has to go to Kate Close, my mortgage adviser. Kate has... read more been absolutely amazing from beginning to end. She was always available when I needed help or reassurance, explained everything clearly and patiently, and went above and beyond what I could ever have expected. Buying a home can be stressful and overwhelming, but Kate made the whole journey so much easier. I genuinely felt that she cared about me and about helping me achieve my goal, rather than simply doing her job. I honestly don’t know how I would have managed without her support and guidance. Thanks to Kate and the team, I am now the very happy owner of my new home. Thank you so much to everyone at Helen Ferneyhough Associates, and especially to Kate Close. I will always be grateful for everything you did for me. ❤️