Terms & Conditions

Helen and Sandra have been absolutely fantastic and have gone above and beyond to help us. Sandra is an absolute star and I would recommend her to anyone. Thank you ladies

We are so grateful to Helen and her team for helping us throughout the whole process. From our very first meeting we were put at ease and every step of the process was clearly explained and supported. Nothing was ever too much trouble! Helen and her team made the mortgage... read more and insurance applications stress free! We couldn’t be happier with the service and care that we received.

There are no words to describe how amazing you are. This is not the first time we worked together and every time we are completing on our property I remember why we are always coming back to you. Thank you Helen, Sandra and Angela. The team is amazingly friendly, and... read more they helped us more that you could expect. They were chasing the case up for us very often and they were giving us a updates constantly (a lot more that the solicitors did). We are highly recommending Helen and her lovely team as they have extremely good prices and the support they offered is unimaginable. Thank you very much for everything you have done for us. 🤗🙏

As first time buyers we had very little understanding of mortgage process. Mike Burrows , Mortgage & Protection Adviser was most helpful ,polite ,proactive and supportive in answering all our queries and concerns quickly ,walking through all of the formalities and helping us to decide which mortgage would be best... read more for us.The service provided by Mike Burrows was outstanding and he consistently kept us updated with the emails.The speed at which the mortgage offer came through was very impressive. Although,the process of finding the right house was very daunting , the process of choosing and applying for the mortgage and life cover has been so straight forward only because of Mike Burrows.And during the whole process of mortgage we felt so relaxed and reassured that he is trustworthy and that we are directed in a right way. As the case manager, Helen Rowberry was proactive, helpful and excellent support and constantly kept us updated throughout the process .She was quick to identify and highlight the important things and thus consistently made sure that we are on the right track . She submitted all our documents professionally and excellently to the right direction,at the right time and we are grateful for this. Thank you Mike and Helen for guiding us through this so professionally and the amazing service you both provided- made the whole process easy! We have million of praises for you both among our family and friends and already recommended ,Just Mortgages Direct Ltd, Helen Ferneyhough Associates.

I would like to thank Helen and Lindsay for all the help and for bearing with me through everything. I particularly appreciate Ms.Lindsay Stanton because she found the best mortgage rate for our property purchase. Lindsay explained everything in details and she made the whole process very clear. She was... read more amazing, very friendly and professional. I would definitely Helen Ferneyhough Associates.

Cannot THANK / Recommend Laura and Sandra enough. Laura worked tirelessly to secure the best mortgage rate for us and was on hand around the clock to answer / help with any of our mortgage related needs during what was a turbulent time in the housing market.