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Helen and Sandra have been really supportive and helpful throughout the whole process. It was a lovely gesture to receive a card in the post at my new home. Definitely recommend their services.
As first time buyers we had very little understanding of mortgage process. Mike Burrows , Mortgage & Protection Adviser was most helpful ,polite ,proactive and supportive in answering all our queries and concerns quickly ,walking through all of the formalities and helping us to decide which mortgage would be best... read more for us.The service provided by Mike Burrows was outstanding and he consistently kept us updated with the emails.The speed at which the mortgage offer came through was very impressive. Although,the process of finding the right house was very daunting , the process of choosing and applying for the mortgage and life cover has been so straight forward only because of Mike Burrows.And during the whole process of mortgage we felt so relaxed and reassured that he is trustworthy and that we are directed in a right way. As the case manager, Helen Rowberry was proactive, helpful and excellent support and constantly kept us updated throughout the process .She was quick to identify and highlight the important things and thus consistently made sure that we are on the right track . She submitted all our documents professionally and excellently to the right direction,at the right time and we are grateful for this. Thank you Mike and Helen for guiding us through this so professionally and the amazing service you both provided- made the whole process easy! We have million of praises for you both among our family and friends and already recommended ,Just Mortgages Direct Ltd, Helen Ferneyhough Associates.
Helen and the team were absolutely fantastic arranging the best mortgage for me during a difficult financial climate. I would highly recommend.
There are no words to describe how amazing you are. This is not the first time we worked together and every time we are completing on our property I remember why we are always coming back to you. Thank you Helen, Sandra and Angela. The team is amazingly friendly, and... read more they helped us more that you could expect. They were chasing the case up for us very often and they were giving us a updates constantly (a lot more that the solicitors did). We are highly recommending Helen and her lovely team as they have extremely good prices and the support they offered is unimaginable. Thank you very much for everything you have done for us. 🤗🙏
Helen is truly the standard to how all other mortgage advisors should be. Her communication is timely and to the point, she will tell you the facts of the matter and not lead you down the garden path. If it can be done, Helen is the one who will be... read more able to do it. She does not accept no for answer. We would have been faced with over £12k early payment charges, but with Helen’s expertise, these were avoided and she was also able to navigate other difficulties in purchasing our property. I cannot recommend her highly enough, and am so glad to have come across her, and have her dealing with my mortgages for all future matters.
We wasn't looking forward to the whole remortgaging process but Laura and Sandra made it easy and stress free from day one. From the convenient appointment times to the regular updates. We can't thank them enough. I would happily recommend there services to friends, family and colleagues without hesitation.
Cannot THANK / Recommend Laura and Sandra enough. Laura worked tirelessly to secure the best mortgage rate for us and was on hand around the clock to answer / help with any of our mortgage related needs during what was a turbulent time in the housing market.
I can't thank Helen and the team at HF Associates enough for all their help and guidance with purchasing my new home. As a first time buyer they made me feel at ease and were always at the end of the phone if I needed anything. Special thanks to Sandra... read more for her support, absolutely amazing at what she does, constantly getting updates from the solicitors and keeping intouch, offering her support. Also, another big thanks to Angela for arranging my life insurance! And Helen for kick starting the process off, finding the best rates! What a team 👏. I highly recommend! Thanks again guys. I'm sure you will hear from me again in the near future 😊.
I hope Mike Burrows reads this and it put a smile on his face. He is the most knowledgeable, patient, professional and super helpful mortgage advisor I have ever met. I am surprised he hasn’t blocked my number cos of my numerous questions about mortgages hahah. He wants you to... read more understand what you are getting into and that’s what makes him stand out. He is outstanding and we are so glad to have you as our mortgage advisor.