HFA Mortgage & Protection celebrate as winners of Medium Size Firm 2025

Helen is truly the standard to how all other mortgage advisors should be. Her communication is timely and to the point, she will tell you the facts of the matter and not lead you down the garden path. If it can be done, Helen is the one who will be... read more able to do it. She does not accept no for answer. We would have been faced with over £12k early payment charges, but with Helen’s expertise, these were avoided and she was also able to navigate other difficulties in purchasing our property. I cannot recommend her highly enough, and am so glad to have come across her, and have her dealing with my mortgages for all future matters.

Helen and the team were absolutely fantastic arranging the best mortgage for me during a difficult financial climate. I would highly recommend.

As first time buyers we had very little understanding of mortgage process. Mike Burrows , Mortgage & Protection Adviser was most helpful ,polite ,proactive and supportive in answering all our queries and concerns quickly ,walking through all of the formalities and helping us to decide which mortgage would be best... read more for us.The service provided by Mike Burrows was outstanding and he consistently kept us updated with the emails.The speed at which the mortgage offer came through was very impressive. Although,the process of finding the right house was very daunting , the process of choosing and applying for the mortgage and life cover has been so straight forward only because of Mike Burrows.And during the whole process of mortgage we felt so relaxed and reassured that he is trustworthy and that we are directed in a right way. As the case manager, Helen Rowberry was proactive, helpful and excellent support and constantly kept us updated throughout the process .She was quick to identify and highlight the important things and thus consistently made sure that we are on the right track . She submitted all our documents professionally and excellently to the right direction,at the right time and we are grateful for this. Thank you Mike and Helen for guiding us through this so professionally and the amazing service you both provided- made the whole process easy! We have million of praises for you both among our family and friends and already recommended ,Just Mortgages Direct Ltd, HFA Mortgage & Protection.

Helen and Sandra have been absolutely fantastic and have gone above and beyond to help us. Sandra is an absolute star and I would recommend her to anyone. Thank you ladies

We wasn't looking forward to the whole remortgaging process but Laura and Sandra made it easy and stress free from day one. From the convenient appointment times to the regular updates. We can't thank them enough. I would happily recommend there services to friends, family and colleagues without hesitation.

Helen and her team were absolutely amazing. After being completely let down by other mortgage brokers for over a year she got us a re-mortgage deal within a day! We were always kept up-to-date with the progress and it was all done and dusted in about 6 weeks! I can... read more highly recommend her team. First class service!