About Us

I continue to use and to refer people to Helen at HF Associates for all mortgage issues. The team is a well drilled outfit, making it so easy and smooth. Give them a try.

Jane and Sandra have made the experience of buying our first home stress free and smooth sailing. The communication is great and are always at the other end of the phone/email to answer any queries and concerns. We got a good mortgage rate given our current circumstances. Would definitely recommend!

As first time buyers we had very little understanding of mortgage process. Mike Burrows , Mortgage & Protection Adviser was most helpful ,polite ,proactive and supportive in answering all our queries and concerns quickly ,walking through all of the formalities and helping us to decide which mortgage would be best... read more for us.The service provided by Mike Burrows was outstanding and he consistently kept us updated with the emails.The speed at which the mortgage offer came through was very impressive. Although,the process of finding the right house was very daunting , the process of choosing and applying for the mortgage and life cover has been so straight forward only because of Mike Burrows.And during the whole process of mortgage we felt so relaxed and reassured that he is trustworthy and that we are directed in a right way. As the case manager, Helen Rowberry was proactive, helpful and excellent support and constantly kept us updated throughout the process .She was quick to identify and highlight the important things and thus consistently made sure that we are on the right track . She submitted all our documents professionally and excellently to the right direction,at the right time and we are grateful for this. Thank you Mike and Helen for guiding us through this so professionally and the amazing service you both provided- made the whole process easy! We have million of praises for you both among our family and friends and already recommended ,Just Mortgages Direct Ltd, Helen Ferneyhough Associates.

I would like to thank Helen and Lindsay for all the help and for bearing with me through everything. I particularly appreciate Ms.Lindsay Stanton because she found the best mortgage rate for our property purchase. Lindsay explained everything in details and she made the whole process very clear. She was... read more amazing, very friendly and professional. I would definitely Helen Ferneyhough Associates.

I can't thank Helen and the team at HF Associates enough for all their help and guidance with purchasing my new home. As a first time buyer they made me feel at ease and were always at the end of the phone if I needed anything. Special thanks to Sandra... read more for her support, absolutely amazing at what she does, constantly getting updates from the solicitors and keeping intouch, offering her support. Also, another big thanks to Angela for arranging my life insurance! And Helen for kick starting the process off, finding the best rates! What a team 👏. I highly recommend! Thanks again guys. I'm sure you will hear from me again in the near future 😊.

We are so grateful to Helen and her team for helping us throughout the whole process. From our very first meeting we were put at ease and every step of the process was clearly explained and supported. Nothing was ever too much trouble! Helen and her team made the mortgage... read more and insurance applications stress free! We couldn’t be happier with the service and care that we received.