About Us

As first time buyers we had very little understanding of mortgage process. Mike Burrows , Mortgage & Protection Adviser was most helpful ,polite ,proactive and supportive in answering all our queries and concerns quickly ,walking through all of the formalities and helping us to decide which mortgage would be best... read more for us.The service provided by Mike Burrows was outstanding and he consistently kept us updated with the emails.The speed at which the mortgage offer came through was very impressive. Although,the process of finding the right house was very daunting , the process of choosing and applying for the mortgage and life cover has been so straight forward only because of Mike Burrows.And during the whole process of mortgage we felt so relaxed and reassured that he is trustworthy and that we are directed in a right way. As the case manager, Helen Rowberry was proactive, helpful and excellent support and constantly kept us updated throughout the process .She was quick to identify and highlight the important things and thus consistently made sure that we are on the right track . She submitted all our documents professionally and excellently to the right direction,at the right time and we are grateful for this. Thank you Mike and Helen for guiding us through this so professionally and the amazing service you both provided- made the whole process easy! We have million of praises for you both among our family and friends and already recommended ,Just Mortgages Direct Ltd, Helen Ferneyhough Associates.

We have just had our mortgage accepted on our first home and can’t recommend Helen and the team enough! I think it only took just over 3 weeks in total from the first initial chat to getting our final offer which I never expected as a business owner was possible.... read more Both Helen & Sandra were extremely efficient and helpful to get everything sorted as quickly as possible. I’m due a baby in 12 weeks so the thought of sorting a mortgage and moving homes was quite daunting but they’ve made the process so much easier, kept me informed and up to date and worked as quickly as possible to get my home sorted. If you’re looking for someone to sort your mortgage application I would not hesitate to use these! Thank you again I can’t wait to be in my family home!!

Can’t praise Jane and her team enough, all went above and beyond to help with my remortgage. Explained everything step by step and took ownership of the whole process. Really appreciate the support and time spent, thank you! Would highly recommend

A massive thanks to Helen, Sandra and Co for all their help and advice. I would highly recommend them and will definitely be using them again!

Brilliant service from the team - especially Helen who is very helpful and always available when needed! Would highly recommend :)

I can't thank Helen and the team at HF Associates enough for all their help and guidance with purchasing my new home. As a first time buyer they made me feel at ease and were always at the end of the phone if I needed anything. Special thanks to Sandra... read more for her support, absolutely amazing at what she does, constantly getting updates from the solicitors and keeping intouch, offering her support. Also, another big thanks to Angela for arranging my life insurance! And Helen for kick starting the process off, finding the best rates! What a team 👏. I highly recommend! Thanks again guys. I'm sure you will hear from me again in the near future 😊.